• What's the difference between MyMerak and Merak?
• Which browser(s) can you use to visit MyMerak?
• How to become a MyMerak customer?
• How does Merak handle my privacy / are my data being handled safely?
• How to make changes to my profile?
• How to unsubscribe from the Email newsletter and/or the commercial Emails?
• How to give authorization to someone else to place an order for you on your account?
• How can a contributor look up an archive on my account?
• Can I let anyone else manage my account?
• I forgot my password, what do I do?
• How can I pay at MyMerak?
• Will my order be processed immediately if I choose to pay by bank transfer?
• How can I be sure that my order has been accepted?
• I've placed an order but I didn't receive any confirmation. How is that possible?
• How do I receive my invoice?
• When can I call the MyMerak contact center?
• Can I cancel an order?
2. Merak Archiving:
• When will my archive be available on the online app after it being picked up by the driver?
• What to do when my contract is running out?
• When does Merak begin to store my archive and for how long does it count?
• Do I need to wrap my archive beforehand?
• Can I use my own boxes to store my documents?
• Do I have to get a subscription for Merak SafeCloud when I would like to digitalize my archive?
• How can I put an end to the storage of my archive?
• For how long do I have to store my documents?
3. Merak SafeCloud:
• What is Safe Cloud?
• What can I save with 1GB of storage space?